About
This five-day programme helps junior managers and supervisors communicate with greater clarity, confidence, and purpose in everyday workplace situations. Participants will learn to select the right channel and tone, write concise emails, memos, reports, and recommendations, and deliver well-structured presentations. The programme also covers productive meetings, practical feedback, and difficult conversations. By the end, participants will have practical communication tools, an applied development plan, and clear measures for transferring learning into workplace performance.
You can also join this program via the mobile app. Go to the app
Overview
- Audience, purpose and channel selection
- Listening, questioning and message structure
- Professional tone and communication barriers
- Day 1 Quiz
- Clear emails, memos and reports